WAAL.pro Privacy Policy

Last updated: December 2025
Effective date: December 2025

This Privacy Policy explains how WAAL.pro (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data when you access or use WAAL.pro and its related services (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

WAAL.pro is operated by [LEGAL COMPANY NAME], with its registered office in Sarajevo, Bosnia and Herzegovina.

Contact email: connect@waal.pro

Personal Data Protection

We are committed to provide service of protection of our customer's personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns. All user information is strictly guarded and are available only to the employees who need that information for completing the job. All our employees and business partners are responsible to follow the principles of confidentiality protection.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you choose to provide, including:

2.2 Information Collected Automatically

When you use the Services, we automatically collect:

3. How We Use Your Information

We use personal data to:

4. Legal Bases for Processing (GDPR / EEA Users)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

5. How We Share Information

We do not sell personal data. We may share information only in the following cases:

5.1 Service Providers

With trusted third parties that support our operations, such as:

They are contractually required to protect your data.

5.2 Legal and Safety Reasons

We may disclose information if required by law or to:

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

5.4 Aggregated or Anonymized Data

We may share non-identifiable data for analytics or research purposes.

6. Cookies and Similar Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device to help websites function properly and improve user experience.

6.2 How We Use Cookies

WAAL.pro uses cookies for:

6.3 Cookie Control

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the Services.

7. Data Retention

We retain personal data only as long as necessary to:

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards to ensure lawful international data transfers.

10. Your Rights (GDPR / EEA)

If you are located in the EEA, you have the right to:

You may exercise these rights by contacting us.

11. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

We will not discriminate against you for exercising your privacy rights.

Requests can be submitted via the contact details below.

12. Children’s Privacy

WAAL.pro is intended for users 18 years or older. We do not knowingly collect personal data from minors.

13. Third-Party Links and Services

The Services may contain links to third-party websites or integrations. We are not responsible for their privacy practices, and we encourage you to review their policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes. Continued use of the Services constitutes acceptance of the updated policy.

15. Contact Us

For privacy-related questions or requests, contact:

[LEGAL COMPANY NAME]
Sarajevo, Bosnia and Herzegovina
Email: connect@waal.pro